Terms of Service
Terms of Service
These Terms of Service (the "Agreement") govern your use of our website and any products or services offered through our website. By using our website or purchasing any products or services, you agree to be bound by the terms of this Agreement.
Website Use
You may use our website for lawful purposes only. You may not use our website in any way that is unlawful, fraudulent, or harmful to us or any third party.
You may not interfere with the security or proper functioning of our website, including, but not limited to, hacking, cracking, or distributing malware.
We reserve the right to suspend or terminate your access to our website at any time, with or without cause, and without notice.
Intellectual Property
All content on our website, including, but not limited to, text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
You may not use, reproduce, modify, distribute, or display any of our content without our express written consent.
Products and Services
We offer various products and services through our website. The availability, pricing, and terms of these products and services may vary.
We reserve the right to refuse to provide any product or service to any person for any reason.
Payment
Payment for products or services is due in full at the time of purchase, unless otherwise specified in the product or service description or agreed upon in writing between you and us.
We accept various payment methods, including, but not limited to, credit and debit cards, PayPal, and bank transfers.
Shipping and Delivery
If you are ordering products for delivery, additional charges for shipping and handling may apply. These charges will be displayed during the checkout process.
We will make reasonable efforts to deliver your products within the time frame specified on the product page or during the checkout process. However, we cannot guarantee delivery times, and we are not responsible for delays caused by factors outside of our control, such as weather, natural disasters, or carrier delays.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not satisfied, please contact us as soon as possible.
We may offer returns or refunds for certain products or services, subject to the terms and conditions specified in the product or service description or agreed upon in writing between you and us.
Disclaimer of Warranties
Our website, products, and services are provided "as is" and "as available," without any warranties of any kind, express or implied.
We do not warrant that our website, products, or services will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
In no event will we be liable for any indirect, incidental, special, or consequential damages, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with this Agreement or your use of our website, products, or services.
Our total liability to you for any damages, losses, or causes of action arising out of or in connection with this Agreement or your use of our website, products, or services will not exceed the amount you paid us for the product or service that gave rise to the claim.
Changes to This Agreement
We may update this Agreement from time to time in order to reflect, for example, changes to our website, products, or services, or for other operational, legal, or regulatory reasons.
For more information about our payment practices, if you have questions, or if you would like to make a complaint, please contact us by our contacts.
Terms of Service (Supplementary Provisions)
Obsidian Ember Gate ("we", "us", or "our") is committed to handling every visitor's information fairly and in accordance with applicable laws of Japan and the provisions set out below. These supplementary provisions clarify how we collect, use, and protect personal information and the conditions under which our website, products, and services may be used.
Information We Collect and How We Use It
We collect personal information such as your name, contact details, shipping address, and payment-related data solely for the purposes of responding to inquiries, processing and delivering orders, providing after-sales support, improving quality, and complying with legal obligations. We do not use collected information beyond these stated purposes and maintain appropriate security safeguards to protect it against unauthorized access, loss, or disclosure.
Disclosure to Third Parties
We do not disclose personal information to third parties without your consent, except as required by law. Where we outsource delivery, payment processing, or similar functions, we exercise appropriate supervision over our contractors. You may request access to, correction of, suspension of use of, or deletion of your personal information at any time by contacting us using the details below.
Cookies and Analytics
This website may use cookies and similar technologies to enhance usability and understand how the site is used. You can disable cookies through your browser settings, although some features may then become unavailable. We do not use cookies to identify individuals beyond the operation of this site.
Disclaimer and Governing Law
While we strive to keep the information on this site accurate, we make no warranty as to its completeness or usefulness. Except in cases of our intentional misconduct or gross negligence, we accept no liability for damages arising from use of this site. These provisions are governed by the laws of Japan, and any dispute shall be subject to the exclusive jurisdiction of the court having jurisdiction over our registered location as the court of first instance.
Contact
For questions regarding these provisions, please contact us:
Business name: Obsidian Ember Gate
Address: Miyuki 3-16, Numazu, Shizuoka 410-0832, Japan
Phone: +81 55-931-4662
Email: info@obsidianembergate.com
These provisions may be revised without prior notice; revised provisions take effect once posted on this page.